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Bad behaviour at work?
Driving needs can explain why Imagine that you have a particular superpower that enables you to understand what drives people – the ability to decode ...
The Food and Organic Waste Framework: The shift to a circular economy in Ontario
Ontario's Ministry of the Environment and Climate Change recently released The Food and Organic Waste Framework, which outlines the province's shift to a circular economy. ...
What to do with your aging community wading pool
What to do with your aging community wading pool There’s one in every community: a concrete relic, long past its heyday, sitting vacant for most ...
Virginia Beach uses voice and data science to strengthen community preparedness
As sea levels rise and storm surges from hurricanes and Nor’easters become more common, community preparedness for flooding is a top priority for the City ...
Request for what? Re-thinking the RFP process
A Requests for Proposal (RFP) can be a lengthy and confusing process for both staff and vendors. In Philadelphia, a city staff team conducted several ...
Calgary is digging in – Cultivating a culture of innovation
In a world that is increasingly complex, volatile, and networked, the City of Calgary is building teams of people who know that, while we can't ...
Change your culture, change your life
Does culture really eat strategy for lunch? A highly motivated team of city staff have answered this age-old question and will challenge you to think ...
Create and sustain a lean continuous improvement culture
The City of Gainesville, FL did everything right, they implemented lean Black Belt training and committed to a by-the-book, well-crafted roll-out strategy, yet they were ...
Aiming high for high performance buildings
When you think innovation, rarely do building departments lead the way in seeing beyond the horizon; as building code is often seen as unchangeable. When ...
Innovation by design: Co-creating government
It starts with the people they are serving and ends with a service that is specifically tested and designed for them. Innovation by Design is ...
Case for investing in civic engagement
This is the first in a series of three articles on exploring the results municipalities can achieve by adopting a broad-based approach to community engagement. ...
Juice check - results of the survey
In last month’s issue of Municipal World, we introduced you to your executive function (E/F) and how it and the energized brain, together, are essential ...