Feature Stories - Municipal World

Back to values

Strategically managing employee-to-employee (mis)conduct Over the past several years, elected officials, executives, and senior managers of various local governments in Canada have expressed a high ...

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Respect and dignity

Creating a psychologically safe and healthy workplace We are witnessing a significant shift in workplace culture and accountability across North America. We are only now ...

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Lessons from pizza delivery

When was the last time your pizza was delivered late? If you’re like me, it’s been a while. I’ve ordered pizza in Canada since I ...

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Light, leaves, and a high-tech library - Why the world's scientists are paying attention to advances in Canadian remote sensing research

As Canadians, we are lucky to have a variety of landscapes that we call home; from the dramatic coastlines of the Maritimes to the wide-open ...

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When mayors and CAOs clash

I have often spoken of the ideal mix of personalities at the executive level of a municipality. It seems to me that having a strong ...

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Canada ranks second on Chinese travelers' bucket list

According to the latest Chinese International Travel Monitor (CITM) report, which takes a comprehensive look at the impact on global travel by mainland Chinese travelers, ...

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The Joy of Incompetence

What is it like to attempt something new? Do we really understand what an organization – more to the point, what an individual – goes ...

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Applications for TLG Innovation Showcases open until September 7

The Transforming Local Government Conference (TLG) is the annual gathering place for local government professionals seeking innovative ways to connect people and ideas that support ...

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The art of showing up

More than ever, our communities need wholehearted public servants to bring their best I have a habit of repeatedly returning to the things that hit ...

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Natural assets: the solution to urban growth and climate change

With rising concerns over ageing infrastructure and urban growth, many local governments are searching for solutions that will not only improve their management of critical ...

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Top 10 strategies for employee attraction and retention

To many employers, employee retention remains about as much of a mystery as it is a widely discussed topic. Why is that? Organizations know that ...

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Building a people-first organizational culture

Feeding the beast There has been no shortage of ink spilled on think-pieces about what contributes to creating a great organizational culture. Peter Drucker is ...

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