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Feature Stories

MIC 2019: Municipal innovators explore the evolution of ideas

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The “evolution of ideas” was the theme of the Municipal Innovators Community (MIC) 2019 Conference, providing some 190 delegates with an opportunity to discuss ways ...

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Creating a successful municipal employee mentoring program

An employee mentoring program is a useful tool for municipalities to foster career growth and development and have a positive impact within your organization. Mentoring ...

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8 ways to manage change and drive success

At the simplest level, process improvement initiatives seek four primary outcomes within the context of good customer service and organizational efficiency and effectiveness. These outcomes ...

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10 ways to make your city wealthier

Do you want to make your city wealthier? Create jobs? Improve economic and social development? Become a centre for ideas? The secret to wealth, of ...

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10 steps to building trust that lasts

Look around any organization and you will find trust in action. There is some department, work unit, or team where people shine, ideas flourish, and ...

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Shifting into leadership mode

Think about where you work. Does everything happen the way you think it should? If you prefer, think about any device you use. Does it ...

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Exploring the Holroyd Latte Index

There is not a small town or city in Canada that doesn’t obsess about attracting and retaining professionals. Getting teachers to come to smaller towns ...

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