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Feature Stories

Five steps to improving organizational effectiveness

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While there have been numerous attempts to define organizational effectiveness over the years, in general, the collaboration of resources, people, and processes to achieve certain ...

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Connection redefined: A new way of building resiliency

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The pace at which cities function is moving at a remarkable rate. New buildings, new parks, new technologies, and new disruptions are challenging how we ...

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Helping employees prepare for retirement – a win/win approach

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With many people retiring earlier, whether by choice, through organizational restructurings or downsizings, or unexpected personal events such as failing health, we may find we’re ...

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Urgent municipal needs remain for safe restart

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Municipal push-back on “Canadian constitutional square dance,” as municipalities press bottom-line requirements for safe-restart funds As federal, provincial, and territorial governments negotiate “safe economic restart” ...

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Five tips for making changes that "stick"

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The reality is that every project is a change. Whether a leader encourages people to act differently, follow a new process, or use a new ...

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Communicating with employees during COVID-19

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When COVID-19 hit, the City of Mississauga, like other municipalities, had to adjust its workplace to allow many employees to work from home. The primary ...

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Recognizing Sheila Bassi-Kellett

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As part of its ongoing 2020 awards celebrating Women of Influence in Local Government, Municipal World is recognizing Sheila Bassi-Kellett. City Administrator in Yellowknife, Bassi-Kellett ...

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A Municipal World COVID-19 isolation playlist

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So many of us are currently stuck at home, searching for a distraction from all the bad news. With that in mind, the staff at ...

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Five strategic planning challenges – and how to overcome them

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Opposition to strategic planning has been growing for some time. The primary charge against it is that it isn’t actually strategic at all. More precisely, ...

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Big consulting firms’ toolbox for achieving efficiency & savings

Editorial Note: The following is an excerpt from an article written by Jean-Francois Nadeau and originally published January 2017. At the time, it was an ...

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