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Feature Stories

Flooding street

Virginia Beach uses voice and data science to strengthen community preparedness

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As sea levels rise and storm surges from hurricanes and Nor’easters become more common, community preparedness for flooding is a top priority for the City ...

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Request for what? Re-thinking Philadelphia’s RFP process

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A Requests for Proposal (RFP) can be a lengthy and confusing process to staff and vendors. A city staff team conducted several vendor focus groups ...

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Calgary is digging in – Cultivating an culture of innovation

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In a world that is increasingly complex, volatile, and networked, the City of Calgary is building teams of people who know that, while we can't ...

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Change your culture, change your life

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Does culture really eat strategy for lunch? A highly motivated team of city staff have answered this age-old question and will challenge you to think ...

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Create and sustain a lean continuous improvement culture

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The City of Gainesville, FL did everything right, they implemented lean Black Belt training and committed to a by-the-book, well-crafted roll-out strategy, yet they were ...

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Aiming high for high performance buildings

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When you think innovation, rarely do building departments lead the way in seeing beyond the horizon; as building code is often seen as unchangeable. When ...

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business group discussing a paper

Innovation by design: Co-creating government

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It starts with the people they are serving and ends with a service that is specifically tested and designed for them. Innovation by Design is ...

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JUST UNVEILED: Municipal Guide to Cannabis Legalization

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Implementing the federal commitment to legalize cannabis is a big job – with implications cutting across as many as 17 municipal departments. And today, to ...

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Staying safe from ammonia and other industrial chemicals

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Municipal ice skating arenas can be cold places with warm hearts, helping build the spirit of community among residents. However, these much-loved buildings can also ...

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