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Strategically managing employee-to-employee (mis)conduct Over the past several years, elected officials, executives, and senior managers of various local governments in Canada have expressed a high ...

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Respect and dignity

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Creating a psychologically safe and healthy workplace We are witnessing a significant shift in workplace culture and accountability across North America. We are only now ...

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Lessons from pizza delivery

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When was the last time your pizza was delivered late? If you’re like me, it’s been a while. I’ve ordered pizza in Canada since I ...

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Light, leaves, and a high-tech library - Why the world's scientists are paying attention to advances in Canadian remote sensing research

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As Canadians, we are lucky to have a variety of landscapes that we call home; from the dramatic coastlines of the Maritimes to the wide-open ...

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When mayors and CAOs clash

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I have often spoken of the ideal mix of personalities at the executive level of a municipality. It seems to me that having a strong ...

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Canada ranks second on Chinese travelers' bucket list

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According to the latest Chinese International Travel Monitor (CITM) report, which takes a comprehensive look at the impact on global travel by mainland Chinese travelers, ...

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The Joy of Incompetence

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What is it like to attempt something new? Do we really understand what an organization – more to the point, what an individual – goes ...

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Lessons from the Mid-Sized Cities Researcher + Practitioner Roundtable

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The impacts of technology, shifting demographics, and development means that cities must think differently about how they invest in and support residents. Mid-sized cities across ...

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Applications for TLG Innovation Showcases open until September 7

The Transforming Local Government Conference (TLG) is the annual gathering place for local government professionals seeking innovative ways to connect people and ideas that support ...

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The art of showing up

More than ever, our communities need wholehearted public servants to bring their best I have a habit of repeatedly returning to the things that hit ...

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Natural assets: the solution to urban growth and climate change

With rising concerns over ageing infrastructure and urban growth, many local governments are searching for solutions that will not only improve their management of critical ...

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