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Feature Stories

I have to write that down

A collection of amusing, silly, and confusing things, as overheard in council meetings People say a lot of things at municipal council meetings. Councillors, for ...

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Local government leaders forge cooperative solutions

The theme of the 2019 Ontario Municipal Administrators’ Association (OMAA) Fall Workshop was “We’re All In This Together,” which was reflected in conversations taking place ...

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The Municipal Natural Assets Initiative: Protecting nature and delivering critical services

The Town of Gibsons, British Columbia, a coastal community of 4,400 people, was the first North American community to experiment with integrating natural assets into ...

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Municipal finance leaders look to navigate uncertain times

As Julie Stevens, president of the Municipal Finance Officers’ Association of Ontario (MFOA), stated repeatedly throughout the organization’s annual conference and AGM, uncertainty is common ...

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MIC 2019: Municipal innovators explore the evolution of ideas

The “evolution of ideas” was the theme of the Municipal Innovators Community (MIC) 2019 Conference, providing some 190 delegates with an opportunity to discuss ways ...

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Creating a successful municipal employee mentoring program

An employee mentoring program is a useful tool for municipalities to foster career growth and development and have a positive impact within your organization. Mentoring ...

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8 ways to manage change and drive success

At the simplest level, process improvement initiatives seek four primary outcomes within the context of good customer service and organizational efficiency and effectiveness. These outcomes ...

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