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Feature Stories

Five steps to improving organizational effectiveness

While there have been numerous attempts to define organizational effectiveness over the years, in general, the collaboration of resources, people, and processes to achieve certain ...

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Big consulting firms’ toolbox for achieving efficiency & savings

Editorial Note: The following is an excerpt from an article written by Jean-Francois Nadeau and originally published January 2017. At the time, it was an ...

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Connection redefined: A new way of building resiliency

The pace at which cities function is moving at a remarkable rate. New buildings, new parks, new technologies, and new disruptions are challenging how we ...

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Helping employees prepare for retirement – a win/win approach

With many people retiring earlier, whether by choice, through organizational restructurings or downsizings, or unexpected personal events such as failing health, we may find we’re ...

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Urgent municipal needs remain for safe restart

Municipal push-back on “Canadian constitutional square dance,” as municipalities press bottom-line requirements for safe-restart funds As federal, provincial, and territorial governments negotiate “safe economic restart” ...

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Five tips for making changes that "stick"

The reality is that every project is a change. Whether a leader encourages people to act differently, follow a new process, or use a new ...

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Communicating with employees during COVID-19

When COVID-19 hit, the City of Mississauga, like other municipalities, had to adjust its workplace to allow many employees to work from home. The primary ...

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Recognizing Sheila Bassi-Kellett

As part of its ongoing 2020 awards celebrating Women of Influence in Local Government, Municipal World is recognizing Sheila Bassi-Kellett. City Administrator in Yellowknife, Bassi-Kellett ...

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Economic Development versus The Pandemic

Town of Caledon moves forward with 10-year economic development strategy What would you do if your team were on the verge of launching a major ...

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