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Dana Clarke: Exploring the evolution of innovative ideas

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Through her job at the City of Barrie, Dana Clarke has been labelled as the “Post-It Lady.” The moniker fits as she often walks around ...

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Holly Munn: Cutting through big data confusion with better storytelling

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Canadians are some of the most educated people in the world. However, when it comes to their understanding of numbers, confusion is often the common ...

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John Mascarin: Greater clarity around Ontario’s conflict of interest

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The rules around how Ontario residents can lodge complaints about their local governments have changed over the past year. However, the new guidelines offer significant ...

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Pat Vanini: Marking a career in the evolving local government world

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Over the course of her career in the public sector, Pat Vanini has seen a lot of change in the local government world, including the ...

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AMO 2019: Peter J. Marshall award honourees

Created by the Association of Municipalities of Ontario (AMO), the Peter J. Marshall Innovation Award recognizes Ontario municipalities that can point to tangible outcomes from ...

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Joy Hulton: Award-winning upgrade for York's courtroom experience

York Region operates the second busiest provincial offences court in Ontario with about 98 percent of the cases it deals with being related to traffic ...

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MIC 2019: Municipal innovators explore the evolution of ideas

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The “evolution of ideas” was the theme of the Municipal Innovators Community (MIC) 2019 Conference, providing some 190 delegates with an opportunity to discuss ways ...

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Creating a successful municipal employee mentoring program

An employee mentoring program is a useful tool for municipalities to foster career growth and development and have a positive impact within your organization. Mentoring ...

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8 ways to manage change and drive success

At the simplest level, process improvement initiatives seek four primary outcomes within the context of good customer service and organizational efficiency and effectiveness. These outcomes ...

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