Feature Stories - Municipal World

The need for zero-trust security in the public sector

How protecting sensitive information while maintaining day-to-day operations is still possible Sponsored by Cisco Security has always been a top-of-mind priority for all orders of ...

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FCM president responds to Budget 2021

On April 19, Deputy Prime Minister and Minister of Finance Chrystia Freeland released Budget 2021, the federal government’s plan to finish the fight against COVID-19 ...

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Building a respectful, dignified municipal workplace

Seven simple ideologies that show employees just how valued they are Many employers may believe developing a plan to actively protect your employees against harm ...

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Citizens first through Service Excellence

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Vaughan’s commitment to mission drives both Service Excellence and staff engagement Better serving our citizens is part of our mission. Our mission statement here is: ...

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Technology and leadership drive change during pandemic

The State of Canadian Municipalities amid COVID-19 Phase Two Survey Results The impact on communities during the COVID-19 pandemic was originally explored in the first ...

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Backyard Garden Program

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Brampton initiative provides homegrown produce to residents in need Sponsored by Scotts Canada In April 2020, in the midst of a global pandemic, the City ...

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CAO performance evaluation

Tips and strategies for reviewing the chief administrative officer Consider this scenario. You are in charge of a multi-million dollar corporation with hundreds of employees. ...

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Resilience and public engagement are key to the future

How civic capital improves community resilience Say what you will about 2020, but it did build the case for the importance of civic capital. Civic ...

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Navigating tough conversations

Four steps to overcoming fear and keeping the dialogue flowing Work conversations can escalate from awkward to difficult when leaders are unsure what to tell ...

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Meeting taxpayers where they pay

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Online service opens door to alternatives for collecting municipal taxes Sponsored by PaySimply There was a time when paying municipal taxes involved walking into a ...

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Four “buckets” of working from anywhere

How to ensure a safe, productive, and beneficial work-from-anywhere program for the employee – and the employer From the onset of the pandemic, municipal employers ...

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Canadian Landscape Standard

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A tool to manage municipal landscape projects throughout their lifecycles Sponsored by CNLA Good planning, building, and maintenance of open spaces. These are critical to ...

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