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eSignatures: Four unexpected municipal benefits

Presented by Louis-Philippe Tremblay
in Technology
January, 2023

sponsored by Notarius

The massive adoption of digital technology has increased expectations people have of their municipalities. Residents, contractors, and employees are now demanding more.

That’s why the Association of Municipalities Ontario (AMO) recommends the ConsignO Cloud trusted eSignature platform to its members. In addition to ensuring the long-term legal reliability of signed documents, it also offers unexpected benefits.

Digital Connections book cover

1. Attracting and Retaining Talent

Hybrid work and work-life balance attract qualified employees. These benefits allow professionals to perform best at their convenience. Digital transformation is critical to making this happen. One obstacle for municipalities is a lack of certainty about official signatures.

ConsignO Cloud is compatible with certified digital identities. A mayor or clerk can sign legally binding documents on a smartphone or tablet without setting a foot in the town hall.

As a result, the entire signature process can be completed digitally. This advanced work environment meets the expectations of current employees. It also sends a message to highly qualified candidates who may not have considered working for the municipality before.

2. Streamlining Operations

Trusted eSignatures can help save time and money by eliminating the need for paper documents. Administrators no longer need to print, scan, or fax documents.

With ConsignO Cloud’s dashboard, it’s easy to monitor the status of projects and notify straggling signers. Projects can be sent in batches, eliminating tedious, repetitive tasks and saving time.

Optimizing your processes eliminates redundancy and holds your managers accountable. In the end, no documents are lost and every step in the process is transparent.

3. Promoting Economic Development

Municipalities have a duty to their residents to ensure that the local economy is strong and healthy. This means creating an environment that is conducive to business growth and that attracts new businesses to the area.

eSignatures simplify the process of setting up new businesses and approving construction projects. In the past, these processes could be cumbersome and time-consuming.

Now, new businesses can easily become operational with all the necessary approvals and permits in place. This makes a municipality more attractive to businesses, leading to increased economic development.

4. Giving Meaning to Work

Municipal employees can become overwhelmed by processes. Many of them feel that their work consists of pushing paper around or sending emails over and over. There is a rise in the burnout rate in the public sector due to employee shortages and work overload.

eSignatures can help give meaning to the work of municipal employees by simplifying their job and empowering them. Plus, they can see the progress of each project in real time and feel like they are part of something larger.

More and more municipalities are adopting digital solutions. To learn more, visit

Municipal World Insider and Executive Members: You might also be interested in Chris Rickett and Darryl Julott’s article: Answering the call for digital adoption.

Louis-Philippe Tremblay is Digital Transformation Communicator with Notarius.

Related resource materials:

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