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Shifting your team’s workplace energy for better results

Action is important – it’s what we see and hold accountable. However, our belief systems and mindsets – our identity – is one of the key drivers of the actions we take. NHL champion and leadership coach Ryan Walter chats with Municipal World CEO Susan Gardner about  important ways municipal leaders can bring  the changes their organizations need.

From the 2018 Ontario Municipal Administrators’ Association (OMAA) Fall Workshop in Muskoka, Ontario.