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Amazon Alexa: a new avenue for government communication

Ashley Schiffbauer with the City of Durham and Lawrence Abeyta with AppCityLife share how they are using Amazon Alexa as part of the citizen communication ...

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A conversation with Brett Culp: Understanding the power of everyday superheroes

For several years, indie filmmaker Brett Culp has captured the stories of everyday superheroes in his documentaries Legends of the Knight and Look to the ...

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Change Agent: Polly LaBarre

Organizational change agent Polly LaBarre works with leading organizations to make real progress on those ideas and accelerate the development and adoption of a post-bureaucratic, ...

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What is a public sector entrepreneur?

Lawrence Greenspun from the Drucker Institute talks about innovation in local government and applying innovation principles to work in the public service.

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Community Showcase: Calgary's Civic Innovation YYC

In a world that is increasingly complex, volatile, and networked, the City of Calgary is building teams of people who know that, while we can't ...

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Feature Stories

Browse our premium content on local government issues.

Framework for sustainable community building

Communities of the 21st century face a host of increasing challenges for sustainability to meet progressive expectations of a climate agenda. While notions of good ...

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Five steps to improving organizational effectiveness

While there have been numerous attempts to define organizational effectiveness over the years, in general, the collaboration of resources, people, and processes to achieve certain ...

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Big consulting firms’ toolbox for achieving efficiency & savings

Editorial Note: The following is an excerpt from an article written by Jean-Francois Nadeau and originally published January 2017. At the time, it was an ...

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Connection redefined: A new way of building resiliency

The pace at which cities function is moving at a remarkable rate. New buildings, new parks, new technologies, and new disruptions are challenging how we ...

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