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And, action! See how we share your stories, one video at a time.

What is a public sector entrepreneur?

Lawrence Greenspun from the Drucker Institute talks about innovation in local government and applying innovation principles to work in the public service.

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Community Showcase: Calgary's Civic Innovation YYC

In a world that is increasingly complex, volatile, and networked, the City of Calgary is building teams of people who know that, while we can't ...

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Working together for a sustainable future

An interview with Angelo Miceli of Philips Lighting Canada.

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Canadian Tire Jumpstart Charities - at work in communities

The Agency

Since 1891, our goal has stayed the same: to connect you with the people, information, and services you need. Have an inside look at Municipal ...

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Your community has great stories

Municipal World brings you the in-depth analysis you need – the stories “behind” the news stories – and the strategies and best practices that have ...

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Browse our premium content on local government issues.

8 ways to manage change and drive success

At the simplest level, process improvement initiatives seek four primary outcomes within the context of good customer service and organizational efficiency and effectiveness. These outcomes ...

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10 ways to make your city wealthier

Do you want to make your city wealthier? Create jobs? Improve economic and social development? Become a centre for ideas? The secret to wealth, of ...

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10 steps to building trust that lasts

Look around any organization and you will find trust in action. There is some department, work unit, or team where people shine, ideas flourish, and ...

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