Flat rate items such as books do not include additional services such as tracking. The client is responsible for requesting and covering the cost of additional services such as tracking and expedited shipping.

If a shipment without tracking is lost, we may issue a replacement or store credit, including shipping, for orders under $50. However, orders of $50 or more that are shipped without tracking are not eligible for refunds or store credit. To ensure secure delivery, we strongly recommend selecting a shipping method with tracking, especially for higher-value purchases. If your order hasn’t arrived within the expected timeframe, please rebekah@municipalworld.com within 30 days. Thank you for your support!