Coordinator, Crossing Guard
JOB TITLE: Coordinator, Crossing Guard
DEPARTMENT: Public Works & Engineering
POSTING NUMBER: 106084
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 35-hour workweek
LOCATION: Hybrid Model*– when working onsite, you will report to the location of Williams Parkway Operations Centre.
SALARY GRADE: 4
HIRING SALARY RANGE: $76,866.00 – $86,474.00 per annum
MAXIMUM OF SALARY RANGE: $96,082.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: May 08, 2024
CLOSING DATE: May 21, 2024
AREA OF RESPONSIBILITY:
Reporting to the Supervisor, Crossing Guard, this position provides direct supervision to over 200 Crossing Guards and oversees the day to day operation of the crossing guard team, including hiring, training, scheduling and disciplining. Monitors performance and addresses labour relation issues, as required. Administers and resolves customer service inquiries and concerns. Ensures divisional and corporate service standards as well as health and safety procedures are followed and maintained in compliance with related legislation.
KEY ACCOUNTABILITIES
Provide staff direction. Set priorities and organize work to meet deadlines and achieve related divisional goals and objectives. Manage work plans and staffing requirements to ensure adequate coverage in the implementation and performance of crossing guard endeavours. Coordinate and assign projects to the crossing guard team and external agencies related to pedestrian safety initiatives.
Promote customer service. Foster external relationships with a collaborative approach to business with the Region of Peel, Brampton School Traffic Safety Council, School Trustees, Councillors, school administration and parents to review, comment and implement school pedestrian safety. Responsible for tracking, monitoring and completion of crossing guard related service requests and work orders. Identify issues and recommend suitable resolution in consultation with the Supervisor. Research, analyze and generate related reports, including development of standard operating procedures to ensure best practice, efficiency and standards within the division.
Provide operational support. Assist with annual budget preparation and setting financial controls in consultation with the Supervisor. Represent the crossing guard team at various committee meetings. Responsible for the coordination of tasks to meet service and work order requests. Prepare and provide strategies related to planning to the Supervisor. Conduct studies and provide the Supervisor with recommendations related to crossing guard resource planning. Assist in the preparation of reports and recommendations to committees, Council, and the public.
Coordinate scheduling. Administer the work scheduling process for the crossing guard team, ensuring the efficiency of work activities and that schedules maintain adequate staff levels for all school crossings. Update and maintain the crossing guard centralized data management system. Prepare and process biweekly time entry for crossing guards. Investigate and report workplace injuries and develop safe-working practices to correct and/ or reduce injuries.
SELECTION CRITERIA:
EDUCATION:
- Post-secondary diploma in Transportation Technology or equivalent.
REQUIRED EXPERIENCE:
- Three to five years of experience in a related field; preferably in a public or unionized environment.
- Proven experience in supporting staff, coaching and providing guidance.
OTHER SKILLS AND ASSETS:
- Knowledge of the Highway Traffic Act, Ontario Traffic Manuals, Employment Standards Act, Health & Safety Act and other applicable legislations.
- Knowledge of Brampton School Traffic Safety Council policies and procedures as they relate to crossing guard placement and removal is an asset.
- Excellent customer service and people management skills with the ability to communicate (verbal and written) with internal and external customers to meet corporate service standards.
- Strong organizational skills with the proven ability to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines.
- Proficient with Microsoft Office and related traffic software.
- Ability to work independently with minimal supervision as well as work collaboratively in a team environment on projects and in seeking resolutions to problems.
**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.
If this opportunity matches your interest and experience, please apply online at: www.brampton.ca/employment quoting reference #106084 by May 21, 2024and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.
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