Chief Administrative Officer
As the administrative head of the Municipality of Igloolik, the CAO ensures that the policies and programs of the municipality are implemented; advises and informs Council on the operation and affairs of the municipality; and performs the duties and functions and exercises the powers assigned to a Chief Administrative Officer by the Nunavut hamlets Act and other enactments, the bylaws of the municipality or those assigned by Council.
- Assume management responsibility for assigned services and activities of the administrative division within an assigned department including purchasing, budgeting, accounting, personnel, information technology, and administrative support programs and services.
- Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures.
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.
- Prepare and review Municipal Council agenda items; ensure completeness, accuracy, and consistency with department policies.
- Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to existing municipal programs, policies, and procedures as appropriate.
- Establish and maintain an effective working relationship with staff, administration, members of Council, and the public.
- Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
- Plan, direct, coordinate, and review the work plan for assigned staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
- Perform a variety of personnel administration functions; review employee evaluations; ensure accuracy and completeness; review formal documents including reprimands, suspensions, and terminations.
- Ensure department compliance with existing personnel laws and regulations; implement new laws and policies as they become effective.
- Oversee and participate in the development and administration of the annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments.
- Ensure workplace health & safety and perform recorded inspections as required.
- Serve as the liaison for the administration with other departments, and outside agencies; negotiate and resolve sensitive and controversial issues.
- Respond to and resolve difficult and sensitive citizen inquiries and complaints.
- Maintain a high profile and public relations function in the community and territory demonstrating a personal commitment to municipal values and guiding beliefs.
- Serve as an effective liaison with community organizations and territorial/local governments.
- Other duties:
- Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public administration.
- Serve on other boards and committees; prepare and present staff reports and other necessary correspondence.
- Perform various purchasing functions; review and/or prepare bid packages for equipment or supplies; oversee the approval of all departmental purchase orders.
- Prepare or review specifications and other information for procurement packages; ensure compliance with applicable laws and regulations; modify documents as needed.
- Oversee the maintenance and trouble shooting of department information systems functions; develop and implement training programs as needed.
- Perform related duties as required.
KNOWLEDGE SKILLS AND ABILITY
- Operational characteristics, services, and activities of the administrative department.
- Demonstrated knowledge of Nunavut Hamlets Act and how it applies to municipal administration and governance.
- Knowledge of other applicable legislation, currents standards, effective marketing, and policy formation.
- Principles and practices of program development and administration.
- Methods and techniques used in conducting organizational and analytical studies.
- Modern and complex principles and practices of personnel administration.
- Methods and techniques used in municipal purchasing.
- Principles and practices of municipal budget preparation and administration.
- Principles of supervision, training, and performance evaluation.
- Office procedures, methods, and equipment including computers and applicable software applications.
- Principles of business letter writing and report preparation.
- English usage, spelling, grammar, and punctuation.
- Pertinent national, territorial and local laws, codes, and regulation
- Understanding of conflict resolution strategies.
- Bachelor’s Degree in a discipline related to municipal service delivery and a minimum of ten years of senior administrative experience; or an equivalent combination of education and experience.
- Graduate training in leadership; public or business administration is considered an asset.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Participate in the development and administration of department goals, objectives, and procedures.
- Prepare and administer large program budgets.
- Prepare clear and concise administrative and financial reports.
- Analyze problems, identify alternative solutions, potential consequences of proposed actions, and implement recommendations in support of goals.
- Interpret, apply, and ensure departmental compliance with applicable federal, territorial, and local policies, laws, and regulations.
- Operate office equipment including computers and supporting software applications.
- Prepare complex bids and specifications.
- Prepare clear Municipal Council agenda items.
- Research, analyze, and evaluate new service delivery methods and techniques.
- Proficient verbal and written communication skills in both English and Inuktitut an asset.
- Strong management, analytical and interpersonal skills with the ability to use tact, diplomacy, and mature Judgment.
- Ability to deal with public requests and complaints professionally.
- Must be able to work in a cross-cultural environment.
- Ability to establish and maintain effective working relationships with the Council, regulatory officials, staff, private and community organizations, and others.
- Ability to motivate staff, measure results and take corrective action as necessary.
- Ability to effectively prioritize varied work-related demands and handle multiple projects at the same time with minimal supervision.
- Ability to present proposals and recommendations clearly and logically in public and Council meetings.
- Ability to develop clear, concise and comprehensive reports, correspondence and other written materials.
- Must be prepared to deal with difficult situations that may arise.
- Must be prepared to receive calls at home outside normal working hours.
- Must be dependable and reliable.
- Must be prepared to work after regular hours, weekends, statutory holidays, and in inclement weather to complete tasks as required.
The work does not normally require strenuous physical activity. There is a regular requirement to lift moderately heavy pieces such as boxes of stationary, reports or other documents in preparation for distribution.
Most of the time is spent in a sitting position with frequent opportunity to change position or move about. There will be periods of time where the incumbent is required to stay seated at a computer and focus on entering detailed accounting information requiring focus and concentration.
Specific deadlines for reports, data entry or other work assignments may be stressful.
All the above statements are intended to describe the general nature of the work assigned. It is by no means an exhaustive list and other similar duties will be assigned from time to time.