Transformation in local government Save article Remove saved article

Sink or swim. For more than a decade, a fundamental social change or “shift” capable of tossing the unprepared into the maelstrom has been growing in communities, businesses, NGOs, and government. Pick your label – the “social age” or “knowledge age” – old systems and processes are being radically challenged from both inside and out. Rapid technological advances, changing demographics, advanced networks of global economics, and the “instant community” of social media have piled on