Thinking beyond surveys to reinvent community engagement Save article Remove saved article

The City of Ottawa hosted an engagement event to explore a problem: how to reinvent its once-vibrant Sparks Street pedestrian mall. The final segment was a time for people to add their ideas. Every idea put forward involved warm months, but this would have meant designing a three-month-a-year street while the rest of year we just tolerate it.

The lesson is to notice how you frame the problem or challenge statement. This