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The ROI of D&I

Why municipalities must measure their efforts in equity, diversity, and inclusion

by GALLAGHER-LOUISY C
The ROI of D&I
Published in July 2013 - Page 15

Like most organizations in Canada today, your municipality is probably struggling to keep up with changing demographics and ensure your staff and elected officials are more reflective of the population you serve.

Municipalities and other public sector organizations that aren’t addressing these changing demographics may experience serious impacts, such as: a decreased ability to serve the diverse needs of their communities, potentially negative perceptions from an increasingly diverse public, or lower employee engagement and higher

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