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The inherent discontent of leaders

by DE JAGER P
Published in January 2019 - Page 35

Think about where you work. Does everything happen the way you think it should?

If you prefer, think about any device you use. Does it work the way you think it should?

Unless you’re a most unusual person, your response is probably “No.” – perhaps even “Of course not!”

Each one of these “discontents,” be they mundane, minor, or major, presents us with a fundamental question: What are we going to do to erase this

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