Back to all Articles

Social enterprises

Meeting Gen Z’s expectations for flexible service delivery options

by RUDYK K
Social enterprises
Published in June 2019 - Page 21

If you have spent your career in the municipal setting, you have likely felt the ever changing landscape in service delivery. Not only are other orders of government downloading programs traditionally in their mandate (e.g., affordable housing), but the citizen expectations are also changing dramatically. There are multiple generations using services today and a vast difference in their community relationships.

Meet Gen Z

Where citizens used to expect the government to take care of them

or

ALL MUNICIPAL. ALL ACCESS.

  • All content
  • Digital or Print Magazines (12 annually)
  • Post Jobs
  • Post RFPs
  • Post Events
  • 100 Years of Research

When it’s time to turn a new page, trust Municipal World to up your game
with innovative trends, emerging issues, important stories while
highlighting game-changing people in the Canadian municipal sector.

BECOME A Member TODAY