Promises and pitfalls of employee engagement
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An employee engagement survey can create an understanding of the organization and, ultimately, a more sustainable and enjoyable workplace environment. But, according to employee engagement experts John Yardley (Metrics At Work) and Norm Baillie-David (TalentMap), this is only true if survey results are interpreted correctly and acted on.
At the 2019 Ontario Municipal Administrators’ Association (OMAA) Spring Workshop in Niagara-on-the-Lake, Yardley and Baillie-David explained how to
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