
We’ve nearly all heard of the Pareto Principle, or at least the 80/20 Rule. It’s named after Vilfredo Pareto (1848–1923) who originally observed that 80 percent of the land in Italy was owned by 20 percent of the population. Today’s meaning of the term – “80 percent of the benefit is generated by 20 percent of our actions” – is attributed to a business consultant by the name of Joseph Juran (1904–2008) and out of
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