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"It doesn't work!" doesn't work

by DE JAGER P
Published in August 2013 - Page 33

It doesn’t matter if we’re speaking to our doctor, car mechanic, or favourite computer techie – the problem is the same. How do we ask for help on a problem when we don’t really know enough to explain what we think is going wrong in the first place?

All problem solvers have one large, persistent, and frustrating problem in common: The very person asking for help on an alleged problem. (I wrote “alleged” because the

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