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How to recognize mediocre software

by SUNDRICA N
How to recognize mediocre software Implementing new government technology is rarely painless. Critical knowledge about how to use ad-hoc technology combinations resides with only a few workers; others often do not receive proper training to learn their intricacies. Photo: Adobe Stock
Published in April 2024 - Page 19
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From Amazon to Uber, from DoorDash to Gmail, Netflix, and Dropbox, we have all become accustomed to using fast, reliable applications in our everyday lives. They tend to work so well, occasional bugs aside, that we rarely think about the tool itself. This includes its interface and functionality, things like:

  • how many clicks it takes to perform an action
  • the placement of dropdown menus
  • the design of in-app messaging
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