Published in
May 2013
- Page 11
The relationship between citizens and municipalities is like any relationship: it changes over time; there are good times and bad; and keeping the spark alive requires a continued effort from both sides.
There are signs that this relationship is going through a rough patch. Research shows that citizens’ confidence in government is waning. Many citizens are not aware of what services they get for their municipal tax dollar. Citizens are communicating in new ways, and
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