Engaging with residents in the AI era Save article Remove saved article

Across Canada, cities and communities are growing rapidly, forcing municipal governments to explore ways they might better engage with their increasing number of residents. In an era of swiftly evolving technology, artificial intelligence (AI) has emerged as an exciting and complex tool for local governments to improve resident engagement.

While town halls and community surveys still have their time and place, they are often time-consuming to implement, difficult to scale, and costly