Choosing the right approach for harassment complaints

When it comes to harassment and discrimination complaints, determining the right investigator can be complex. Should a municipality rely on its integrity commissioner, appoint an external investigator, or take a blended approach?
Ontario’s Municipal Act, 2001, requires municipalities to adopt a council code of conduct and a staff-council relations policy, both of which typically address respect and harassment. Municipalities must also appoint an integrity commissioner whose role generally includes investigating alleged breaches of both the
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