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Bulk texting transforming municipal communications

by SHEAHAN T
Bulk texting transforming municipal communications Bulk messages remain one of the easiest ways for municipalities and businesses alike to spread meaningful messages to the public. They just have to be managed thoughtfully. Photo: Adobe Stock
Published in June 2025 - Page 15

ext messaging has been a part of many municipalities’ communication strategy for more than a decade or two, and it has proven to be an effective way to communicate with residents. However, technology, its adaptation, and its possibilities are constantly changing.

Municipalities that have long-used text messages in different capacities may have received mixed messages about one particular kind of short message system (SMS): bulk text messages.

Bulk text messages are

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