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Benchmarking digital transformation across municipalities

by GNENZ W, RICHARDSON J
Benchmarking digital transformation across municipalities
Published in September 2023 - Page 14

Sponsored by MNP

Expectations around service delivery models are shifting, and it is becoming more essential than ever for municipalities to embrace digital transformation to meet the changing needs of citizens, businesses, community stakeholders, and employees. 

MNP Digital works closely with municipalities across Canada. In partnership with Leger, and support from MISA Canada, MNP conducted research on the digital transformation journey of municipalities from coast to coast to coast. The results

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