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Artificial Intelligence and the future of municipal services

by MEATH C
Published in May 2019

Futurist Jesse Hirsh sees data as the future of municipal governance and operation. Internet as infrastructure – connectivity, he explained – is going to have a huge impact on not only the prosperity, but also the capabilities of municipalities. However, there is a need to think about the data being collected – the level of control over it, and how it’s being collected, protected, and governed.

At the 2019 Ontario Municipal Administrators’ Association (

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