Anonymous reporting in municipal offices
Anonymous reporting is crucial in municipal offices but requires a commitment from leadership to actively create a space that encourages speaking up. Photo: Adobe Stock
Prior to 2019, the City of Hamilton, like many other government administrations, operated under policies to prevent fraud and waste in their offices – one of them being a whistleblower protection bylaw. These bylaws are often supported by hotlines or reporting systems that are rarely used and prone to administrative errors discouraging use.
While the fundamental principle remains the same, whistleblower hotlines are anonymous tools for reporting misconduct. Their effectiveness depends on
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