Turnover at the top: CAOs and council dynamics
Municipalities throughout North America are in the midst of a significant transition in their workforce as very experienced staff retire. This “silver tsunami” over the next six to eight years is a challenge in many organizations and roles, but it is particularly acute for people in senior leadership positions.
It is no secret that the CAO role can be a revolving door in some municipalities. Sometimes a CAO exit is planned, either for
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