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Learning from business

by SLOMKE T
Published in January 1997 - Page 21

“To become entrepreneurial, learn from an entrepreneur.” This was the clarion call behind a bold initiative by the City of Waterloo for a management exchange with the private sector.

The city initiated Waterloo Inc., a program designed to imitate business in the delivery of municipal services. One pillar of the program saw the commissioner of corporate services working with the human resource department of Conestoga Rovers and Associates (CRA) for six months to study organizational

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