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Sustainable Leadership Program

Cultivating a culture of continuous improvement at York Region

by YU M, EDWARDS L
Published in March 2016 - Page 21

Effective management teams require strong leadership skills to stay on top of the increasingly-complex world of people and business management. Gone are the days when a “good” supervisor or manager is someone with only subject matter expertise or exceptional technical skills. As government service delivery becomes even more complex, striving for high-quality leadership right to the front is critical for success.

For many businesses, change efforts have been unsuccessful because they try to manage change

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