The Basics of Change
Peter de Jager
Einstein is possibly the originator of the quote, “Everything should be made a simple as possible, but not simpler.” Whoever is due credit, this is a concise bit of wisdom. At the very least, it’s more polite than the more commonly used KISS (Keep It Simple Stupid) version.
Before we get to the art of keeping things simple, it’s worth pointing out that we don’t really appreciate “simple.” Not just you, or I, but organizations in general seem allergic to the notion that “less” is often far more valuable than “more heaped upon more.”
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The vast majority of us are now using the internet, smartphones, and social media on a daily basis in our personal lives to connect with our friends, families, celebrities, sports teams, and our favourite brands. Despite all this, when it comes to the workplace, there are still hundreds of municipalities that are still communicating like it’s 2007, with little or no social media presence. – Warren Weeks, ElevenPR
Read this article in the June 2015 Technology issue of Municipal World magazine.
Jon Linton is a management consultant specializing in strategic planning and community economic and tourism development. He has worked in this field for nearly 30 years. Jon is an inveterate reader and for some strange reason enjoys books about public policy and the role of government; his book reviews frequently appear in the pages of Municipal World.
Facilitation can be a powerful tool to help build community and address pressing and relevant issues. Public processes, by their nature, will often involve diverse perspectives that can make it very difficult to unite the group. Still, through a guided process of dialogue, sharing information, and making a decision, a common purpose can usually be found.
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