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The art of business process automation at city hall

Reimagining planning & development applications

by JELINSKI H
Published in June 2018 - Page 19

Is there really an app for everything? In many municipal governments, effort and resources are being used to continually improve their business processes by way of increasing efficiency and improving the quality of services provided. In this age of ideas technology, the first solution that often comes to mind is to automate the business process by creating a mobile app. Business process automation seems to be the “end all and be all” for solving business

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