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Beyond mere delegation

by DE JAGER P
Published in December 2019 - Page 39

Our first task as a new manager is to put aside some of our misconceptions about management. We’re not assisted in this difficult task by the very title we’re assigned. The word “manager” seems to imply at least some, if not full, control over what our people will be doing. Why? Because we’re their “manager.” The first rude awakening we have is that “people” have a mind of their own, and will inevitably do what

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